Terms and conditions of use
Freight prepaid by our usual carrier, with which MFM-REF offers advantageous rates, and billed to the customer, detailing separately and clearly the concept of this amount within the invoice for the customer order. In case of partial deliveries by MFM-REF initiative this fee will not be applied. The delivery time and the ordered material and price will be confirmed by MFM-REF within 24 hours from receipt of order.MFM-REF will specifically request customer approval for the confirmation of this delivery time, material and price. In case of not receiving the requested confirmation, MFM-REF deemed correct and accepted by the customer. The payment will be agreed in each case with the customer fulfilling the new law . The customer specifically agree that the implementation of the offer shall be subject to the general conditions for the supply and installation of electrical, mechanical and electronics products associated with Orgalime SE -01 Brussels . WARRANTY CONDITIONS Guarantees shall be executed in direct mode for one year from the date of sale, reserving the right to request MFM-REF material for analysis.MFM-REF also reserves the right to award an additional warranty period of certain products, through a warranty document attached on these specific products. The warranty request has to be in a written form, giving the reasons for the complaint. If MFM-REF requests the material for analysis, the customer will receive a Return Authorization document issued by MFM-REF. The customer must return the material requested by MFM-REF, freight prepaid, to our location in Uden in the Netherlands, enclosing a copy of the Return Authorization received. The reclaimed material can be analyzed by MFM-REF or, in some cases, can be shipped to the appropriate manufacturer to proceed to its analysis and rule on the cause of the problem. The material manufactured by MFM-REF or another company in our group as well as that sold under brand MFM-REF will be used in all cases by MFM-REF . In the case of material analyzed by MFM-REF , It will be issued and made available to the customer a technical report within a maximum period of 30 days from the date of receipt. In the case that MFM-REF send the material to manufacturers, MFM-REF deliver the technical report from manufacturer to customer within 24 hours of receiving the report .MFM-REF warranty will not cover the material that has been installed or used incorrectly by the customer, the installer or the end user. The technical report, dictate whether the failure is caused by incorrect installation or use, or a manufacturing defect product The warranties for manufacturing defects will be the replacement of defective goods or the payment thereof. It is at the discretion of MFM-REF how the guarantee will be met either by reposition or by paying the material. RETURN MATERIAL CONDITIONS Returns will be accepted within the next 15 calendar days from the delivery date. All returns must have prior authorization from our sales department who will assign you a return number must be included in a conspicuous place in the delivery of the returned merchandise. Material returns will be accepted without such reference. The material shall be shipped freight prepaid by the customer to our address: MFM-REF Cellostraat 155 5402AD Uden the Netherlands. The material should arrive in perfect condition and in original packaging. As soon as it is verified the status of the return, the customer will be paid up to a maxi-mum of 85% of net invoice value for the costs of packaging and product reviews. All conditions of sale, warranty and return material foregoing apply immediately from the date of publication of this document until the publication of a new edition to replace the present. TERRITORIAL RESTRICTION OF SALES PANASONIC, GMCC and FRASCOLD, throughout Italy: the sale of products is restricted. Also in Sweden, Denmark, Norway and Finland will not be able to market BRISTOL compressors. And BOCK compressors mustn’t be sold in Germany, Austria, Switzerland and Belgium.